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You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Features:
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Installation Manual
Model 3/Y: Click Here
Model Y(2021/09 +): Click Here
Important Notes:
For Model Y 2021/09+ Made in China and Model Y 2022/04+ Made in Germany:
lf not select to change the middle trim panel, we will not send any middle trim panels. Please use the original trim panel; if you select the carbon fiber trim panel, need to use the original trim panel frame to assemble with our carbon fiber panels.
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